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Don’t let mechanical issues slow you down. Whether you need emergency roadside assistance or preventive maintenance, Big River Mobile Truck Repair & Tire Service is here to help. Call us now to schedule service and experience reliable, expert mobile truck repair services that keep your business moving forward.
Service Areas:
- Pendleton, OR
- La Grande, OR
- Walla Walla, WA
- Hermiston, OR
- Tri-Cities, WA
Experience the difference with Big River Mobile Truck Repair & Tire Service—your trusted partner for all your truck, trailer, and tire service needs!
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FAQ 's
What areas do you serve for mobile truck repair and tire services?
We primarily serve Pendleton, La Grande, Hermiston, and the surrounding regions in Northeast Oregon, but our mobile services extend to Southeast Washington including Pasco, Richland, Kennewick and Walla Walla. Because we’re fully mobile, we can travel to any location within our service radius—whether you’re at a rest stop, in your fleet yard, or out on a highway. Our goal is to minimize your downtime by quickly reaching you, diagnosing the issue, and delivering efficient repairs on the spot.
Do you offer 24/7 emergency roadside assistance?
eYes, we operate around the clock. Breakdowns and tire failures can happen any time, day or night, which is why our emergency service is available 24/7. Whether you’re stuck on the interstate at 3 AM or need a last-minute repair before a crucial deadline, we strive to provide a rapid response so you can get back on the road as soon as possible.
What types of trucks and trailers do you service?
We handle commercial vehicles of Class 3 and above, including semi-trucks, box trucks, step vans, and most heavy-duty vehicles. Our trailer repair services extend to flatbeds, dry vans, reefers, tankers, and more. We also have the expertise to work on specialized equipment like forklifts, liftgates, and hydraulic systems common in the trucking and logistics industries.
How quickly can you respond to a breakdown?
Our response times can vary based on location and the current volume of service calls. However, we aim to dispatch a mobile repair unit as soon as we receive your call and have a general target to arrive within 60 to 90 minutes. We understand that every minute off the road impacts your bottom line, so quick response and efficient repairs are our top priorities.
Do you provide on-site tire replacement and repair?
Absolutely. We offer a full range of mobile tire services, including on-site inspections, repairs (patches and plugs), and replacements. Whether you need a quick fix for a small puncture or a full set of new drive tires, we arrive with the necessary equipment and a selection of tire options to ensure you can continue your route safely and efficiently.
Can you perform DOT inspections and compliance checks?
Yes, we provide DOT (Department of Transportation) inspections and compliance services. We’ll examine critical components such as brakes, lights, and tires to ensure you meet all state and federal regulations. Additionally, if you’ve recently failed a roadside inspection, we can correct any violations on-site to get you compliant and back in good standing.
What types of payment do you accept for your services?
We strive to make transactions as convenient as possible. We accept major credit cards, checks, and cash. For fleets and frequent customers, we can discuss billing arrangements and fleet service accounts to simplify the payment process.
Do you offer preventive maintenance services for fleets?
Yes. We strongly advocate for preventative maintenance programs that help reduce unexpected breakdowns and extend the lifespan of your vehicles. Our scheduled maintenance can include oil and filter changes, brake inspections, fluid checks, and other proactive measures to ensure your fleet remains in top condition and avoids costly downtime.
What should I do if my truck breaks down on the highway?
First, prioritize safety by pulling over to a secure location if possible and turning on your hazard lights. Next, call us with your location and any diagnostic information you can
What should I do if my truck breaks down on the highway?
First, prioritize safety by pulling over to a secure location if possible and turning on your hazard lights. Next, call us with your location and any diagnostic information you can provide—such as dashboard warning lights or unusual sounds. We’ll dispatch a mobile unit to you promptly. While waiting, remain cautious of surrounding traffic and stay inside or near your vehicle in a safe spot until help arrives.
Do you repair hydraulic systems and liftgates?
Yes, our technicians have experience servicing hydraulics, liftgates, and other specialized equipment used in the trucking industry. From hose replacements and fluid checks to diagnosing complex hydraulic failures, we bring the right tools and knowledge to handle these repairs on-site.
Can you work on refrigerated (reefer) trailers?
We do work on reefer trailers, though the extent of the service can depend on the specific issue. For mechanical and structural issues—such as brakes, doors, or suspension—we’re well-equipped to help. If there’s a specialized issue with the cooling unit, we can inspect it and often coordinate solutions with reefer unit specialists as needed.
What brands of tires do you carry and install?
We carry a variety of reputable commercial tire brands, including Michelin, Goodyear, Bridgestone, and Continental. We understand different fleets have different preferences, so we aim to keep a range of options in stock. If you have specific brand preferences or needs, let us know in advance, and we’ll do our best to accommodate your request!
Do you offer financing options for tire purchases?
In some cases, yes. We recognize that large tire replacements can be a significant expense, so we may partner with financing companies or offer billing arrangements for established fleet clients. We encourage you to contact us to discuss your particular situation so we can find a payment solution that works for you.
Are your mechanics certified to work on diesel engines?
Absolutely. Our team includes ASE-certified diesel mechanics with years of real-world experience. We frequently handle diesel engine diagnostics, fuel system services, and other complex repairs. Our technicians continuously update their skills to stay current with industry advancements and manufacturer-specific protocols.
What are the most common roadside issues you fix?
The most frequent issues we address include tire blowouts, brake malfunctions, electrical system failures, and engine no-starts. Fuel delivery problems and cooling system leaks are also common. Our mobile repair units come prepared with diagnostic tools and commonly needed parts to solve these problems quickly and efficiently.
Do you provide mobile welding services for truck and trailer repairs?
Yes, we offer on-the-spot welding and fabrication solutions, including MIG, stick, plasma cutting, aluminum welding, and acetylene torching. Whether it’s a cracked trailer frame or a loose bracket, our mobile welding team can reinforce or repair the damaged area to ensure your vehicle remains safe and roadworthy.
Can you replace damaged brake systems on-site?
Absolutely. Brake issues are critical for driver safety and regulatory compliance. We have the tools to diagnose brake problems, replace components such as pads or rotors, and make necessary adjustments. All work is carried out according to manufacturer specifications and DOT regulations to ensure your vehicle is safe to operate.
How can I schedule regular maintenance services?
To schedule maintenance, simply call our office or send an email with your preferred dates and the number of vehicles needing service. We’ll work with you to create a recurring maintenance schedule that fits your operational needs. Our mobile units can come directly to your fleet yard, saving you the hassle and downtime of driving to a traditional shop.
Do you offer discounts for fleet accounts or repeat customers?
We value long-term partnerships and are open to discussing discounts or special rates for fleets, repeat customers, and large service agreements. Consistent, ongoing collaboration allows us to better understand your fleet’s history and maintenance needs, which often leads to cost savings and optimized service strategies.
What should I include in my emergency truck repair kit?
While we’re always ready to provide roadside assistance, having a basic emergency kit can help you stay safe and possibly resolve minor issues. Useful items include:
- High-visibility vests and road flares to mark your vehicle’s location
- Basic tools (wrenches, pliers, screwdrivers)
- Spare fuses, belts, and hoses
- A portable air compressor or tire inflator
- Extra engine oil and coolant
- Contact information for a reliable mobile truck repair service (such as ours)